T12 Ultra 3D Face Recognition Intercom Peephole display App Remote Control Fingerprint Video Door Lock

  Product Introduction  

The T12 Ultra Full-Automatic Smart Door Lock combines facial recognition, video intercom, and peephole monitoring into one compact device, offering both convenience and security for modern homes.

It features a 4.5-inch full-screen display with a sleek tempered glass panel,  and supports video call unlocking through the Tuya app, allowing users to communicate and unlock remotely.

Constructed with durable aluminum alloy and available in Bright Black, the T12 Ultra fits wooden and stainless-steel doors with a 45–120mm thickness.

Its 6068 mechanical lock body ensures long-term reliability, while the anti-prying alarm and loitering capture functions enhance home protection.

With multiple unlocking methods—face, fingerprint, password, card, mechanical key, and remote Tuya app control—the T12 Ultra provides flexible access options for every user.

Equipped with a 4200mAh lithium battery and USB emergency charging, it offers a safe, stable, and intelligent locking experience for villas, apartments, and high-end residences.

  Quality Control System (Smart Lock Version)  

SQA

• Supplier factory audit
• Component quality verification (lock body, PCB, fingerprint sensor)

IQC

• Incoming material inspection
• Functional test for electronic modules
• RoHS & appearance check

PQC

• Semi-finished assembly inspection
• Motor drive & fingerprint recognition test
• Power-on test and video/facial module verification

FQC

• 48-hour aging and full-function testing
• Lock body endurance test, door thickness simulation test

   Package & Shipping  

For orders below 2,000 units, standard universal packaging boxes will be used. For orders of 2,000 units or more, customized packaging boxes are available.

   After-sales Service  

The product comes with a one-year warranty covering manufacturing defects and functional performance.

  Smart Lock – General Q&A  

Ⅰ. Cooperation & Delivery：

Q1. Are you a factory or a trading company?

A: We are a direct manufacturer with complete production lines and an in-house R&D team, supporting OEM / ODM customization and bulk orders.

Q2. What is the delivery time?

A: Standard models take around 3-5 working days; customized models take about 15–40 days depending on functions and quantity.

Q3. What is the packaging and shipping method?

A: Standard orders use universal packaging boxes. For quantities over 2,000 units, custom color boxes are available. Products are shipped by express or sea freight depending on order size.

Ⅱ. Battery & Power：

Q1. How long does one set of batteries last?

A: Under normal use (5–10 openings per day), the batteries can last around 6–12 months.

Q2. What if the smart lock runs out of power?

A: You can use an emergency power supply, such as a power bank (Type-C or 9V battery), to temporarily power the lock and unlock it.

Q3. Does the smart lock support rechargeable batteries?

A: Yes, but we recommend using reliable branded batteries to avoid overcharging or deep discharge.

Ⅲ. Warranty & Support：

Q1. What is the warranty period for smart locks?

A: All models come with a one-year warranty.

Q2. How do you handle after-sales service for overseas customers?

A: For every 1,000 smart locks ordered, we include one set of key spare parts for replacement use.

Q3. Do you provide installation guidance?

A: Yes, we provide detailed installation videos and online technical support.

Ⅳ. Durability & Stability：

Q1. What is the lifespan of the fingerprint sensor?

A: The fingerprint sensor can handle more than 200,000 recognition cycles.

Q2. What is the lifespan of the motor and lock body?

A: The mechanical lock body can endure over 100,000 opening and closing cycles.

Q3. Are smart locks waterproof?

A: Outdoor models have an IP55 waterproof rating, capable of withstanding light rain.

Ⅴ. Features & Operation：

Q1. How many fingerprints can be stored?

A: Most models can store between 100–250 fingerprints.

Q2. Does it support temporary passwords?

A: Yes, most models support one-time passwords that can be set remotely through the APP or management platform.

Q3. Can the lock be controlled remotely?

A: Yes, remote unlocking via WiFi / APP / gateway is supported depending on the model.

Q4. What unlocking methods are available?

A: Fingerprint, password, IC card, mechanical key, APP, and temporary password.

Q5. Can the lock connect to smart home systems?

A: Yes, it supports integration with platforms such as Tuya, TTLock, and PLC systems.

Ⅵ. Customization & Design：

Q1. Can I customize my own logo?

A: Yes, logo customization is available with a minimum order quantity of 500 sets.

Q2. Can I customize the appearance or color?

A: Yes, both panel color, material, and packaging can be customized.

Q3. Do you support APP customization?

A: Yes, OEM APP and branded interface customization are available, based on company specifications.

Ⅶ. Quality & Warranty：

All products comply with the 7S Quality Management System and come with a one-year warranty and video installation guidance service.

All products comply with the 7S quality management system and come with a one-year warranty and installation support.

  Language Setting Codes for Semi-Automatic & Full-Automatic Smart Locks  

Applicable Models: T9-3, T9-5G, T5, T12, T12 Ultra, T16

(1) In the initial state, any registered face, fingerprint, password, or card can unlock the door.
When performing setup, do not delete the preset opening direction or torque parameters.

(2) For multi-language switching, enter setup mode and input 888#,
then enter the corresponding language code and press Confirm.

A5 Language Setting Codes

(1) In the initial state, any fingerprint, card, or password can unlock the door.
(2) After administrator information is recorded, only registered fingerprints, cards, or passwords can unlock.

Language Setting Codes for D01 / D02 (Aluminum Frame Lock Models)

Language Switching Codes:

    Setup Tutorial   

   Installation Tutorial